\\\"Why Incident Management Matters\\\"
(Workplace Health & Safety)
This session will establish new thinking around the importance of observation and near miss reporting and will provide supervisors and other tasked with employee health and safety an opportunity to hone their hazard identification and evaluation skills, while understanding the importance (or end result) of this crucial foundation of a leading indicator-based health and safety program. It is one thing to know "what" you do; it is completely different on know "why" you should do it. And not knowing the "why" is why most health and safety programs fail. Topics covered include: 1) Critical elements of a successful near miss and observation reporting process, 2)Using “what if” thinking to identify and evaluate hazards, 3) Best practices for coaching and feedback and 4)Choosing controls and precautions that prevent repeat issues.